Privacy Policy
At Gulf Dunes Landscaping & Agricultural Services (GDL), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information gathered through our website [www.gdlsuae.com] and related services.
1. Who We Are
Gulf Dunes Landscaping & Agricultural Services (GDL), established in 2002, is a UAE-based company specializing in landscape design, construction, maintenance, and support services. We operate in both private and public sectors, delivering iconic landscape projects across the UAE.
2. Information We Collect
We collect the following types of personal and non-personal information:
a. Personal Information:
- Name
- Email address
- Phone number
- Company name
- Location/address (if applicable)
- Any other information voluntarily submitted via forms or communication channels
b. Non-Personal Information:
- IP address
- Browser type and version
- Pages visited and time spent
- Device information
- Referral source
3. How We Collect Information
We collect data through:
- Website forms (e.g., contact form, project inquiries)
- Email correspondence
- Analytics tools (e.g., Google Analytics)
- Cookies and tracking technologies
4. Why We Collect Your Data
Your data helps us to:
- Respond to inquiries and provide customer support
- Improve our website, services, and user experience
- Send updates, promotions, or newsletters (if consent is provided)
- Analyze website traffic and performance
- Comply with legal obligations
5. Legal Basis for Processing
We process personal data under the following lawful bases:
- Consent: When you voluntarily provide information
- Contractual Necessity: To fulfill service requests or agreements
- Legal Obligation: To comply with applicable laws
- Legitimate Interest: To improve our services and communicate relevant updates
6. How We Share Your Information
We do not sell or rent personal data. We may share your information with:
- Trusted service providers (e.g., IT, analytics, marketing support)
- Legal authorities when required by law
- Affiliates or subsidiaries for operational purposes
All third-party service providers are required to maintain the confidentiality and security of your data.
7. Data Retention
We retain your data only as long as necessary for the purposes stated in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze usage. You may choose to disable cookies through your browser settings, but doing so may affect site functionality.
Types of cookies we use:
- Necessary cookies (site functionality)
- Performance cookies (analytics)
- Marketing cookies (with user consent)
9. Your Data Protection Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent at any time
- Object to or restrict certain processing
- Request data portability
To exercise your rights, contact us at info@gdlandscapeuae.com.
10. Data Security
We use appropriate technical and organizational security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to read the privacy policies of any external sites they visit.
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children without parental consent.
13. International Data Transfers
As a UAE-based company, we primarily process data within the UAE. However, if data is transferred internationally, we ensure it is done securely and in compliance with applicable laws.
14. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. The revised policy will be posted on this page with an updated "Effective Date."
15. Contact Us
For any questions, concerns, or data-related requests, please contact us at info@gdlandscapeuae.com